Walmart Supercenter

Update

After complaining to the corporal office the problem was resolved. Thereafter, returning to this particular location several times I have not seen these two employees since. I'm hoping they're both in training for customer service etiquette. I gave 5 stars for customer service rectifying the problem. Thanks Corporate Office!

I ordered a tear-apart cupcake cake for my son's birthday party and got a confirmation email. My order showed as "in progress" with no issues in advance of our pickup time. My husband arrived to pick up the cake and the bakery counter was dark and unattended. He found someone to help him and always informed that my order had been canceled and that I'd gotten an email about it. I absolutely had NOT gotten a cancellation email. They sent me a cancellation text while my husband was at the store. So basically they canceled our cake without telling us. The birthday party is tomorrow morning and we do not have time to get a custom cake from anywhere else. They're decorating a cake they already had made for my son but it is completely different from the one we had picked out.

The Walmart itself is a big store but there is so much everywhere and a lot of workers with large carts and a ton of people that make it hard to navigate through the store. Also, I think due to the amount of people there was also a very limited selection of certain items or others were completely out. Regardless, I found most of what I was looking for and I liked that the employees enforced the 20 items of less check out line because there were people were carts full of things that was just holding up the line immensely during an evening rush the store was having. A big plus though, they have free garage parking (it kind of smells like pee) but it's covered and close to the elevators. Perfect for a really rainy night like the one I went in. I'd come back because it's less than 10 minutes away from my house!

Why don't they just put the entire store under lock and key? Or just do delivery-only or curbside pickup since those of us who don't stesl aren't allowed to shop unencumbered.

Every time I come to this location, there seems that there is something else that locked is behind glass.

Air fresheners.
Tweezers.
Batteries.
Nail care products.

And if it's not behind glass, there's usually some kind of lock on the rack. It's ridiculous having to find someone in a yellow vest to open the glass case, and even then they sometimes don't let you even touch the item..

Today I came in for some new batteries for my wireless keyboard and you would have thought I was trying to buy a priceless cultural artifact. The batteries are now stashed behind register 19. I had to track down someone who could get the batteries for me and when he went to hand them to me the cashier went off, yelling at him that he can't hand the batteries to me and that he has to walk them to the register that I'm going to use to check out. She made this huge scene and everybody in the line is looking at me like I did something wrong.

Over a pack of batteries that cost less than $5.

And this same cashier literally waited until I got to a self-checkout kiosk before she left her line, and all of the people in it, to walk it over ANOTHER associate in that area, hand HIM the batteries and told him to give me them to me since I was checking out.

Again, all of this over a pack of batteries that cost less than $5.

These batteries better not EVER expire after all the foolishness I went through to get them....

Placed an online order for my fiancé to pick up in his way home from work. Missing groceries, wouldn't let me order a refund on the app and said to call the store. I have called 4 times, they answer and immediately hang up. Horrible customer service. Cheating people out of money and groceries.

evil rude getto peeps ! lackluster 3 grade education at best! low value! walmart gets a f grade ! stay away from GETTOMART! georgia ave nw !

After several less than satisfactory deliveries from another local grocer, I decided to give WM a try. I have been very pleased with the accuracy and quality of the merchandise and speed of my delivery. The delivery fee is a bit steep, ($17.95) but they get me my goods in under 2 hours and everything I ordered is included -- no Out Of Stock or Unavailable; no substitutions. Quite impressive.

Waste of time even going here. Don't do it. It's basically just a discounted grocery store. There is literally nothing else of value in here 50% of the store is grocery. Better off going to Target per usual. Clearly we know what we're getting when we walk into a Walmart for the most part but this one is a grocery store honestly. Don't go if you need anything else.

Black lady at the customer service desk is a rude, unprofessional imbecile! She did not want to help me with my question at all!

An unprofessional delivery driver named Safiulla refused to deliver my 6 cases of water today because he felt I was supposed to provide him with a dolly or something in order to bring my items to my door. He lied and stated I rejected my own order. This man needs to be fired, he makes Walmart look bad by the way he treats their customers. I have no clue where you found this person but he does not have the right aptitude for this job. I would like to speak to a manager. I have made many attempts to call this store today but nobody answered the phones. I would like to speak to a manager. How does a delivery person comes unprepared to deliver a customer's items then get a disrespectful attitude because the customer does not accommodate him with a transport dolly or some, SMH? Again this ignorant unprofessional man needs to be fired.